FAQ

  • How do I schedule, reschedule or cancel an appointment?

    To schedule online use the book now button and follow the prompts. CRE uses Vagaro as a booking platform and you will be asked to create a profile. You can also go old school and call or text!

    Appointments are required and encouraged to prebook your next visit upon checkout

    To reschedule or cancel an appointment, you can login to your Vagaro account and manage there or you can text or call.

    An automated text/email is sent out 3 days and 24 hours prior to your appointment.

  • When should I schedule?

    Facials: Monthly

    HydraFacial or Glo2: Monthly

    Chemical peels: Monthly ( great to break it up with other treatments

    Waxing/ Tinting: Every 3-5 weeks

  • What should I do after a facial?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • I'm a first time guest:

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • What's the cancellation policy?

    As a courtesy to other guests as well as your Esthetician, please give 24 hour advanced notice if you need to reschedule or cancel your appointment.

    in the event that you are running more than 15 minutes late, rescheduling will take place and you are subject to cancellation fees:

    In the event of a cancellation less than 12 hours or a “No Show” a reservation fee will be required when booking in the future. This fee will be applied to your bill at checkout, it is non refundable and if an appointment is missed again will be taken as a fee.

    Fee schedule:

    Facials $100

    Waxing 50% of service cost

  • Child policy / Additional guests

    Due to the delicate nature of the treatment room: hot wax, glass, chemicals, facial equipment, accommodations for children are unavailable. Guests under 18 years of age MUST have a parent/ guardian present at the initial appointment to give written consent. Guests must be at least 16 years of age for facial services. Facial waxing is permitted on a case by case basis and is up to the parent/guardian and Esthetician.

    Additional guests over the age of 18 are welcome to come as sit in the relaxation room while treatments are taking place.

  • I want a spa day for multiple people.

    When booking appointments on the same day for multiple guests in 1 party, a reservation fee is required and will be applied to the bill at checkout.

  • What forms of payment are accepted?

    Cash

    Zelle

    Credit Card (via Vagaro)